Evidence96%Authoritative
FactConfirmedProduct·March 19, 2026
Meta Launches AI Support Assistant on Facebook and Instagram
Meta rolled out a 24/7 AI-powered support assistant globally on Facebook and Instagram that can resolve account issues, report scams, manage privacy settings, reset passwords, and handle appeals, with response times typically under five seconds.
Evidence Strength
Evidence96%Authoritative
Backed by official company doc
Single publisher source
Includes official or primary source
Insights
First tracked
March 19, 2026
Last updated
March 19, 2026
Sources
2 sources
Related Developments
New Mexico AG Torrez: Verdict Is a 'Watershed Moment' Signaling Nationwide Legal Risk for MetaNew Mexico AG Seeks Injunctive Relief Including Platform Design Changes and Independent MonitorMeta Oversight Board Warns International Community Notes Expansion Poses 'Significant' Human Rights RisksSecond Phase of New Mexico Trial Set for May to Determine Public Nuisance Claims and Platform ChangesUK Parliament Hearing: Meta, Google, and X Fail to Adequately Explain Deepfake Spread on Their Platforms
Sources (2)
Source Timeline
Boosting Your Support and Safety on Meta’s Apps With AIMeta Newsroom·Mar 19
Evidence Strength
Evidence96%Authoritative
Backed by official company doc
Single publisher source
Includes official or primary source
Insights
First tracked
March 19, 2026
Last updated
March 19, 2026
Sources
2 sources
Related Developments
New Mexico AG Torrez: Verdict Is a 'Watershed Moment' Signaling Nationwide Legal Risk for MetaNew Mexico AG Seeks Injunctive Relief Including Platform Design Changes and Independent MonitorMeta Oversight Board Warns International Community Notes Expansion Poses 'Significant' Human Rights RisksSecond Phase of New Mexico Trial Set for May to Determine Public Nuisance Claims and Platform ChangesUK Parliament Hearing: Meta, Google, and X Fail to Adequately Explain Deepfake Spread on Their Platforms